Returns & Exchanges

Our pillowcase comes with a 30 night sleep trial. Sleep on it and wash it. If you do not like it, return it in its original packaging within 30 days of delivery for a full refund to your original payment method. Tags are not needed. The return label is free in Canada, and there is no restocking or return fee.

The trial covers one Everyday Silk Pillowcase per customer, including when it is in an order with other items. It does not cover the pillowcases in a set. If your order has other items, return the pillowcase alone and we refund the pillowcase only. Sheets and sets can be returned only if they are unused and unwashed, and sale items are final sale. A gift return gets a merchandise credit, as described under Gifts.

We accept returns within 30 days of delivery, provided items are unused, unwashed, and returned in their original packaging with all tags attached. For hygiene reasons, we cannot accept bedding that has been slept in or laundered. The one exception is the pillowcase sleep trial above. Sale items are final and cannot be returned or exchanged.

We don't process direct exchanges. If you'd like a different size or colour, please return the original for a refund and place a new order — it's the fastest way to receive what you'd like.

If your order arrives damaged, or isn't what you ordered, please write to us at care@reveandsilk.com with your order number and a photograph of the item. We'll send a replacement at no cost to you, or issue a full refund — whichever you prefer. Should the item no longer be in stock, we'll refund you in full.

If you've received a Rêve & Silk gift that isn't quite right, we're happy to help. Email care@reveandsilk.com with the order number from the packing slip and we'll arrange a merchandise credit, so the original purchaser is none the wiser. The same 30-day window and eligibility conditions apply.

Once we receive your return, please allow up to 14 business days for inspection and processing. Refunds are issued to the original payment method. Depending on your bank, the credit may take a further few days to appear on your statement. Original shipping charges are non-refundable.

• Bedding that has been slept in, washed, or otherwise used (except a pillowcase under the sleep trial)
• Items returned without their original packaging or tags (the sleep trial does not need tags)
• Items returned more than 30 days after delivery
• Sale items and any item marked final sale at the time of purchase